Supervisor On-line Training

Operations and Quality Control

Supervise Products and Services

Determine Ways To Improve Products and Services

Determine Ways to Improve Products and Services

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Determine Ways to Improve Products and Services

Collecting feedback and input for improvements from employees and customers is a valuable and reliable source of information. Encouraging and rewarding creative ideas can occur in a number of ways. Some examples are shown below.

1. Customer Comment Card

Once you have determined the scheduling requirements. Sometimes shifts are given to employees based on seniority or performance.

Customer Comment Card
  • Attach comment card to invoice.
  • Put comment card on bright paper.
  • Keep survey brief so customers are more likely to complete the card.
  • Customer information can be entered in a database or filed for future events.

  • Customer Comment Card

2. Employee Suggestion Form

Employee suggestion form